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November 17, 2005

My life as a usability study

Each day I'm abroad I feel like I should be getting an Amazon gift certificate for user testing the country. At work we bring in shoppers with low internet experience and see how they navigate the site. I hope no one is watching me with a survelliance camera and a bag of popcorn because they'd be having a good laugh.

Test 1: Need to use the restroom at hip restaurant. The labels on the door are "H" and "D". Which one do I pick? I thought of "D" as "dames" in french and took my chance. Whew, no urinal.

Test 2: Look very closely at the cleaning products. Is the sparkle on the image referring to the tile, ceramic sink or stainless steel? I mix it up every time I clean so it won't matter if I'm cleaning the place with stainless steel cleaner.

Oh, and let me just say that European washer and dryers rock -- even if I can't read the instructions and ruin the occasional article of clothing. In Seattle I spend a good 15 minutes spraying the kids clothes with Spray and Wash before each washing. Yesterday I had both Britta's puke and Karsten's poop on clothes and linens to deal with (the kids are a little sick). I risked it and threw them all in the washer together without any spray and wash. Not a chunk of poop or puke were visible when they came out of the washer. My Seattle washer and dryer would have required half a bottle of spray and wash for sure.

Posted by jana at November 17, 2005 2:06 PM

Comments

Posted by: dunsany at November 17, 2005 10:03 PM